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F.A.Q

Q. How much is the cost for shipping/delivery?

A. Absolutely FREE to anywhere worldwide.

 

Q. How long will my order take to arrive?

A. Typical shipping times are 1-2 weeks. This is because of the nature of transporting such large items overseas. In worst case scenarios (or if we are shipping to the ends of the earth) your item may take up to 60 days to arrive. Do not hesitate to contact us if you have concerns.

 

Q. Where will my order be dispatched from?

A. All orders are dispatched from our warehouses in Asia. This is for logistical purposes, allowing us to cut out any unnecessary overheads and pass on our low prices directly to customers.

 

Q. How can I track my order?

A. If your tracking details haven't automatically been emailed to you then please contact admin@artimiso.com

 

Q. Do you sell my details to any other companies?

A. We value your trust. Your personal details will never be sold to third parties.

 

Q. My item looks slightly different to the preview online?

 A. The pictures of the prints and t-shirts are just mock-ups and thus may have slightly different levels of contrast and brightness to real life. To guarantee the best likeness make sure you have regular computer brightness settings.

 

Q. How safe is it to place an order on your site, will you have access to my bank details?

A. Your card details are secure, payments are processed through our hosting and store provider (Shopify) which is certified Level 1 PCI DSS compliant.

Artimiso itself does not have access to your card details and your payment which is processed through Shopify is later remitted to ourselves.

Alternatively you can make payment through our additional payment provider Paypal.

 

If you have a question which isn't answered here, please email us at admin@artimiso.com